PRIHATININGRUM, R. Y.; SUTAN NAUFAL AL KHADAFI. The Effect of Brand Experience, Brand Loyalty, and Self-Congruity on Positive Word of Mouth with Brand Love as an Intervening Variable: A Study in Banjarbaru Starbucks Customers. Open Access Indonesia Journal of Social Sciences, v. 7, n. 2, p. 1375-1380, 11 Dec. 2023.